I Have Been Relegated To Being "A User"

When I worked in IT (yes on the marketing side), "users" were the end of the equation. Those people who hadn't a clue. Who relied on the help desk for EVERYTHING. Or pestered someone in the neighboring cube.

Well, the events of the last 72 hours, with reliance on two nephews under the age of 21, and another colleague's son who now has a cottage business trouble-shooting for folks like me, I must admit I have now joined the ranks of "user."

Though I rely heavily on IT, and understand concepts better than most folks, and am largely an early adopter of new goodies, but late when it comes to upgrades, my troubleshooting skills are slipping. Things are working now, and system seems to have stabilized. Of course, I mentioned that to someone 48 hours ago and then everything went to hell. Pretty bad too when you are trying to reduce trips downtown and work more from Home Office Command Central in order to save some fossil fuel expenditures. At least things appear to be back. We'll see.

I am a user. I've been called worse, but being able to keep abreast of the latest technical advancements -- and their applications and implications -- was long a badge of sorts for this silver-haired late-40-something Midwestern guy. No more, apparently.

So thanks to Buckeye Tech Guy. You saved the day this afternoon. This "user" thanks you.